Digital Delivery & Shipping Policy

Effective Date: September 5, 2026

Thank you for choosing SwoniGa 8K 3D, a brand operated by SwoniGa Store.

SwoniGa 8K 3D provides custom digital 3D design and visualization services. Because our services are delivered electronically, we do not ship physical products.

This Digital Delivery & Shipping Policy explains how your purchased digital service is processed and delivered.

1. Digital Products and Services

All services offered by SwoniGa 8K 3D are delivered digitally.

Our services may include:

  • Interior 3D design

  • Exterior 3D design

  • Architectural visualization

  • 3D rendering

  • 3D modeling

  • CGI visualization

  • Real estate visualization

  • Digital design concepts

  • Photorealistic 3D renders

  • Other custom digital visualization services

No physical products are shipped to customers.

2. Delivery Time

After your payment has been successfully received and the required project information has been provided, we generally aim to complete and deliver your digital project within:

24 to 72 hours

The delivery timeframe may vary depending on the complexity of the project, the information provided, and the specific requirements of the service purchased.

For projects requiring additional preparation, modeling, revisions, or complex visualization work, the estimated delivery time may be longer. If this applies to your project, we will communicate the expected timeframe to you.

3. How Your Order Is Delivered

Once your project has been completed, the final digital files will be delivered electronically to the email address provided during the order process.

Depending on the size and type of the files, delivery may be made through:

  • Email attachment

  • Secure download link

  • Cloud-based file transfer

  • Other secure digital delivery methods

You do not need to wait for a physical shipment.

4. Payment and Delivery Processing

Project processing begins after:

  1. Payment has been successfully received; and

  2. We have received the necessary information, references, images, plans, measurements, or other materials required to complete your project.

If required project information is missing or incomplete, the delivery timeframe may begin once the necessary information has been received.

5. Customer Email Address

Customers are responsible for providing a correct and active email address when placing an order.

SwoniGa 8K 3D is not responsible for delivery issues resulting from:

  • Incorrect email addresses

  • Full email inboxes

  • Email provider restrictions

  • Spam or junk-mail filtering

  • Blocked attachments

  • Customer-side technical issues

If you have not received your project within the expected timeframe, please check your spam, junk, promotions, or other filtered folders before contacting our support team.

6. Delivery Confirmation

Digital delivery is considered completed when the final project files or an appropriate secure download link have been sent to the email address provided by the customer.

If you experience difficulty accessing your files, please contact us and we will make reasonable efforts to assist you.

7. No Physical Shipping

SwoniGa 8K 3D does not ship physical products.

All services are digital and are delivered electronically. Therefore:

  • No shipping address is required for digital delivery.

  • No shipping carrier is used.

  • No physical shipping fees apply to our standard digital services.

  • No tracking number is provided for digital orders.

8. Delays

While we aim to deliver projects within 24–72 hours, certain circumstances may affect the delivery timeframe, including:

  • Complex project requirements

  • Large or detailed 3D environments

  • Missing project information

  • Delayed customer responses

  • Additional customer requests

  • Technical issues

  • Third-party service interruptions

  • Circumstances beyond our reasonable control

If a significant delay is expected, we will make reasonable efforts to communicate the situation to the customer.

9. File Formats

Final files may be provided in commonly used digital formats depending on the service purchased and project requirements.

The exact file format, resolution, and specifications may vary according to the selected service.

If you require a specific file format or resolution, please communicate your requirements before or during the project.

10. Customer Support

If you have not received your completed project within the expected delivery period, or if you experience any issue accessing your digital files, please contact us.

Email:
Swonigapro@gmail.com

Our team will review your request and provide reasonable assistance regarding your digital delivery.

11. Contact Information


SwoniGa 8K 3D

15442 Ventura Blvd.
Ste 201-2559
Sherman Oaks, CA 91403
United States

Email:
Swonigapro@gmail.com

Important: SwoniGa 8K 3D is a digital-service provider. All purchased services are delivered electronically, generally within 24–72 hours after successful payment and receipt of the required project information.